These Terms & Conditions govern access to the content of the PersonaAscend website and the use of our personal growth and coaching services. By visiting our website or using our services, you agree to the following conditions.
These conditions apply to all offers, services, and information provided by PersonaAscend, headquartered in Basel. Any deviations are only valid if confirmed in writing.
PersonaAscend provides services in the areas of personal growth reflection, individual coaching, guided workshops, and ongoing support. The specific scope of services is determined by the selected service packages or individual agreements with clients. All services are provided with professional care and in line with applicable legal frameworks.
Clients agree to provide accurate and complete information and to actively participate in the sessions. Misuse of our services is prohibited. In case of violations, PersonaAscend reserves the right to terminate agreements with immediate effect.
PersonaAscend provides services with diligence and structured methods. However, we assume no liability for indirect damages, loss of income, or circumstances beyond our control. Coaching results depend on the individual context of the client and do not constitute a guarantee of future outcomes.
We aim for our clients to be satisfied with the services provided. For booked packages, a right of withdrawal applies for 14 days from the conclusion of the agreement, provided the services have not yet started. Services already partially delivered will be charged proportionally and deducted from any refund. Fully delivered services are excluded from refunds.
If a client withdraws from the contract for valid reasons, we will refund amounts already paid within 10 business days after confirmation of the request. Refunds are processed using the original payment method.
Refund requests must be submitted in writing to:
PersonaAscend
Spalenberg 45,
4051 Basel, Switzerland
Email: contact@PersonaAscendn.com
Please include your invoice number, date of agreement, and the reason for the refund request to help us process it efficiently.
All prices are stated in Swiss Francs (CHF) and include VAT where applicable. Invoices are payable within 14 days of receipt without deduction. In case of late payment, we reserve the right to charge reminder fees and statutory interest on arrears.
All content, texts, images, logos, and documents on our website are subject to the copyright of PersonaAscend or used with appropriate licenses. Any reproduction, distribution, or use in other media is not permitted without prior approval.
PersonaAscend reserves the right to amend or supplement these Terms & Conditions at any time. Changes will be published on this page and come into effect upon publication. Clients are encouraged to review the terms regularly.
These Terms & Conditions are governed exclusively by Swiss law. The place of jurisdiction for all disputes in connection with these terms is Basel, Switzerland.
Last updated: September 29, 2025