Privacy Policy

At PersonaAscend, protecting your personal data is very important to us. Below you will find details about what data we collect, why it is processed, and the measures we take to keep it safe.

1. Data Controller

PersonaAscend
Spalenberg 45, 4051 Basel, Switzerland
Email: contact@PersonaAscendn.com

2. Categories of Data

• Contact details: Name, email, phone number (e.g. when sending inquiries via forms).
• Inquiry details: Information about your request, coaching interests, and preferred sessions.
• Usage data: IP address, browser type, visited pages, and session logs.
• Communication: Correspondence in the context of inquiries or support.

3. Purposes & Legal Basis

We process your data to:

• Respond to inquiries and manage coaching agreements (contractual basis).
• Fulfil legal obligations under Swiss law and EU GDPR.
• Send confirmations, scheduling information, and feedback (with your consent).
• Improve our website and services (legitimate interest).

4. Data Retention

We keep data only as long as necessary for providing services or to meet legal requirements (typically up to 10 years). After this period, data will be deleted or anonymized.

5. Your Rights

You have the right to:

• Request access to your stored data.
• Request correction or deletion of data.
• Withdraw consent at any time.
• File a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

Please contact us at contact@PersonaAscendn.com to exercise your rights.

GDPR & Swiss Data Protection Compliance

PersonaAscend complies with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP). We apply suitable technical and organizational measures.

1. Security Measures

• SSL/TLS encryption for all website forms and pages.
• Secure data storage with role-based access controls.
• Regular backups and contingency plans.
• Ongoing data protection awareness for our team.

2. Records of Processing

We maintain records of processing activities, in particular regarding inquiries, scheduling, and website usage.

3. Data Protection Officer

For privacy-related matters, please contact our Data Protection Officer: dpo@PersonaAscendn.com

4. Third-Party Providers

We only work with service providers who comply with GDPR and FADP and who are contractually bound to protect your data.